Next Generation Known Issues

When a new product is introduced, updates and improvements are needed. ADGA’s Next Generation Software is no exception. ADGA appreciates the input of members who continue to make this service better through your constructive feedback.

Please review this list of known issues prior to submitting customer service requests. Updates will be made one to two times each week.

Case-By-Case Issues | Immediate Priorities | Priorities Pending Scheduling | Items Fixed

Case-By-Case Issues

DescriptionNotesAction    
Missing Herd Name and/or TattooIn ROSS/OMS, if you had an authorization to use a tattoo or herd name that authorization was not removed even if you obtained a different tattoo or herd name or if the authorized tattoo or herd name became invalid at any point. This was an unknown bug in ROSS. When the data was imported to NG, the authorization was used to generate the herd name or tattoo assigned to a membership. After all, an auth is an auth and there is no easy way to distinguish a "good" one from a "bad" one, so clean-up has to be handled case-by-case.Contact IM Committee co-chair, Gary Moore: gmoore@adga.org

Immediate Priorities

DescriptionStatusCompletion EstimateNotes
Data Conversion IssuesIn progress4/16/2021Includes missing DHIR elements and BIS shows
3rd &4th Gen Pedigrees FixesIn progress4/16/2021DNA, performance, and production data need to be included
Interface with CDCBIn progress4/23/2021Allows import of DHIR and other data
Membership IssuesNewTBDProblems with renewals; youth membership charges

Priorities Pending Scheduling

DescriptionStatusCompletion EstimateNotes
DNA RequestsPendingTBDAssignment to developers.
Member PublicationsPendingTBDIncludes Guidebook, Newsletters, Member directory, Directors’ letters, etc.
Subscription ReportsPendingTBDTasks assigned; some preliminary work completed

Items Fixed

DescriptionStatusCompletionNotes
Register additional animals from registration formDeployed3/16/2021From same litter, from same sire, from another goat.
Data fix to add *M and *B awards to registration.Deployed3/16/2021
Select from ever-owned lists at registrationDeployed3/16/2021Previously could only select dams and sires from currently owned list.
Fix progeny breeding methodDeployed3/16/2021AI, Natural, etc.
Existing herd and tattoo authorizations now convertedDeployed3/16/2021ROSS/OMS conversion.
Linked MembershipsDeployed3/19/2021Allow members to register animals to a herd name based on ownership of dam.
Improved registration formDeployed3/30/2021Add all linked membership ever-owned animals should be available in registration application dropdown select lists.
The Edit Registration Link now works Deployed3/30/2021Allows the updating of Color, Horns, Birth Tattoo, and addition of EID information.
Ownership fix for transfersDeployed3/30/2021Registrations with Transfers at the same time should list ownership with original owner/breeder.
Owner Service Memos Deployed3/30/2021Service Memos created by buck owner should no longer need to be approved by staff.
Rush Fees should now charge the correct priceDeployed3/30/2021
"Stuck" cart resolvedDeployed3/30/2021Issue causing registration applications to get stuck in the cart has been resolved. Refunds for multiple submits will be issued as needed.
Can now use both AI and Service Memos for registrationsDeployed3/30/2021
Account BalancesDeployed3/31/2021This is an issue with the conversion of transactions from ROSS/OMS, not the NG application as such.
Performance IssuesDeployed4/7/2021So-called "spinner of death"

Paper Payment Issue

Forms that were not processed before February 19 or were submitted after that date and contained credit card information for payment that did not contain the exact name as it appears on the card and the 3-digit security code cannot be processed following the transition to the Next Generation Software.

If that may apply to paperwork you have sent in, please use the Contact form to send us:

  1. Your Exact Name as it Appears on Your Card
  2. Your 3-digit Security Code
  3. A complete description of the work you submitted

Customer Service Requests

Staff are working diligently to process your service requests and may not able to fulfill your request over the phone. When at all possible, please create a customer support request online rather than calling the office. ADGA Customer Service Form

Related Post

Instructions for Next Generation Software (updated frequently)