When a new product is introduced, updates and improvements are needed. ADGA’s Next Generation Software is no exception. ADGA appreciates the input of members who continue to make this service better through your constructive feedback.
Please review this list of known issues prior to submitting customer service requests.
Case-By-Case Issues | Immediate Priorities | Priorities Pending Scheduling | Items Fixed
Case-By-Case Issues
| Description | Notes | Action | ||||
|---|---|---|---|---|---|---|
| Missing Herd Name and/or Tattoo | In ROSS/OMS, if you had an authorization to use a tattoo or herd name that authorization was not removed even if you obtained a different tattoo or herd name or if the authorized tattoo or herd name became invalid at any point. This was an unknown bug in ROSS. When the data was imported to NG, the authorization was used to generate the herd name or tattoo assigned to a membership. After all, an auth is an auth and there is no easy way to distinguish a "good" one from a "bad" one, so clean-up has to be handled case-by-case. | Contact IM Committee co-chair, Gary Moore: gmoore@adga.org | ||||
| Requests for Reprint of Lost or Destroyed Certificates | There is a bug in NG which prevents reprinting lost or destroyed certificates. If you have paid for a reprint for a lost or destroyed certificate, please submit a support request with "LOST OR DESTROYED CERTIFICATE" in the issue summary. Please include the date you submitted the request, your member number, the animal's name and registration number. | ADGA Support Center |
Immediate Priorities
| Description | Status | Completion Estimate | Notes |
|---|---|---|---|
| Transfers not being sent to new owners | In progress | 10/25/2021 | If a member registers and transfers an animal and selects "Send Certificate Directly to New Owner" toggle then the certificate and related documents must be sent to the transferee (new owner). This is not occurring -- documents are begin sent to the owner/breeder at the time of registration instead. |
| DNA Requests | In progress | 10/25/2021 | Assignment to developers waiting final requirements from ADGA PPM. |
| Interface with CDCB | In progress | 10/25/2021 | Allows import of DHIR and other data; includes fixes to Format 1. |
| Re-registrations | In progress | 11/9/2021 | Allow AGS, BGS, & CGS re-registration with AGS, BGS, or CGS Parent entries. |
| Format 4 Import | In progress | 11/15/2021 | Import CDCB DHIR into ADGA NG. |
| Data Conversion Issues | In progress | TBD | Includes missing DHIR elements and BIS awards. |
Priorities Pending Scheduling
| Description | Status | Completion Estimate | Notes |
|---|---|---|---|
| Member Publications | Pending | TBD | Includes Guidebook, Newsletters, Member directory, Directors’ letters, etc. |
| Subscription Reports | Pending | TBD | Tasks assigned; some preliminary work completed |
| AI Memos submitted by Doe Owner | Pending | TBD | For cases when an AI Memo is submitted by a doe owner there is no way to upload an AI Memo form signed by the inseminator |
| 3rd &4th Gen Pedigrees Fixes | In progress | TBD | DNA, performance, and production data need to be included; correct order of listing |
Items Fixed
| Description | Status | Completion | Notes |
|---|---|---|---|
| Register additional animals from registration form | Deployed | 3/16/2021 | From same litter, from same sire, from another goat. |
| Data fix to add *M and *B awards to registration. | Deployed | 3/16/2021 | This applies to all goats that received awards PRIOR to 2-19-21. Awards to be issued after this date are still in progress. |
| Select from ever-owned lists at registration | Deployed | 3/16/2021 | Previously could only select dams and sires from currently owned list. |
| Fix progeny breeding method | Deployed | 3/16/2021 | AI, Natural, etc. |
| Existing herd and tattoo authorizations now converted | Deployed | 3/16/2021 | ROSS/OMS conversion. |
| Linked Memberships | Deployed | 3/19/2021 | Allow members to register animals to a herd name based on ownership of dam. |
| Improved registration form | Deployed | 3/30/2021 | Add all linked membership ever-owned animals should be available in registration application dropdown select lists. |
| The Edit Registration Link now works | Deployed | 3/30/2021 | Allows the updating of Color, Horns, Birth Tattoo, and addition of EID information. |
| Ownership fix for transfers | Deployed | 3/30/2021 | Registrations with Transfers at the same time should list ownership with original owner/breeder. |
| Owner Service Memos | Deployed | 3/30/2021 | Service Memos created by buck owner should no longer need to be approved by staff. |
| Rush Fees should now charge the correct price | Deployed | 3/30/2021 | |
| "Stuck" cart resolved | Deployed | 3/30/2021 | Issue causing registration applications to get stuck in the cart has been resolved. Refunds for multiple submits will be issued as needed. |
| Can now use both AI and Service Memos for registrations | Deployed | 3/30/2021 | |
| Account Balances | Deployed | 3/31/2021 | This is an issue with the conversion of transactions from ROSS/OMS, not the NG application as such. |
| Performance Issues | Deployed | 4/7/2021 | So-called "spinner of death" |
| DOB Issue | Deployed | 4/20/2021 | DOB on registration and stamped duplicates is off by 1 day. |
| AI Memos | Deployed | 4/20/2021 | AI Memos cannot be saved. |
| Nigerian Registrations | Deployed | 4/20/2021 | Certificates being generated for non-purebred animals. |
| Sable Registrations | Deployed | 4/20/2021 | Some Experimentals and American Sables incorrectly classified as purebred Sable. |
| Grade Registrations | Deployed | 4/20/2021 | Cases where American incorrectly classified as Grade and some Grade breeds classified as Grade Experimentals. |
| Buck Collection Reports | Deployed | 5/7/2021 | Import BCR's which were missed in the initial data import. |
| Transfers not being sent to new owners | Deployed | 5/24/2021 | If a member registers and transfers an animal and selects "Send Certificate Directly to New Owner" toggle then the certificate and related documents must be sent to the transferee (new owner). This is not occurring -- documents are begin sent to the owner/breeder at the time of registration instead. |
| Herd name and tattoo selection | Deployed | 5/24/2021 | Allow member to select a new tattoo and herd name if they choose one that cannot be approved. |
| Multiple transfers | Deployed | 6/11/2021 | Need to be able to "Transfer another animal" after adding the current animal to the cart. |
| Linked accounts cannot be renewed | Deployed | 7/5/2021 | "Cannot find previous dues history" message when attempting to renew. |
| Charging incorrect rates | Deployed | 7/5/2021 | If the sponsoring membership is expired/inactive then any sponsee membership accounts are charged non-member rates even sponsee has active membership. |
| Only original breeder can add EID information | Deployed | 7/19/2021 | Owners who are not the breeder of an animal cannot add EID information to the animal's record. |
Customer Service Requests
Staff are working diligently to process your service requests and may not able to fulfill your request over the phone. When at all possible, please create a customer support request online rather than calling the office. ADGA Customer Service Form
Related Post
Instructions for Next Generation Software (updated frequently)